Can I import properties from onOffice, Propstack or FLOWFACT?
Yes, through your current system’s OpenImmo export. The three providers support OpenImmo via portal transfer: add Capitality as a destination and send a full transfer with pictures as files. It brings properties, pictures, documents, the contact person for each property and contacts named in the export. Plan tasks, emails and history separately. Check mapping and preview with your own export during the trial. Export instructions (DE).
What does moving to Capitality cost?
At Capitality, only the plan: no setup fee and no minimum term. After the 14-day trial, you actively choose a plan. For three users, Basic is €117 per month and €1,404 in the first year; Pro is €237 per month, excluding VAT. Account for the remaining term of your old contract. Capitality does not credit old fees.
Is there a minimum term or setup fee?
No. Basic and Pro can be cancelled monthly, without a setup fee. The annual option guarantees your booked price for twelve months; you still pay monthly and may cancel at the end of the billing month.
Does Capitality credit my remaining contract like Propstack or onOffice?
No. onOffice states credit for up to twelve months and a 24-month term; Propstack spreads remaining costs over five years under a five-year contract (read on 27 October 2026). Capitality gives no credit, has no minimum term or setup fee and costs €1,404 excluding VAT in the first year for three Basic users. Compare remaining costs and the years after.
Does Capitality route enquiries automatically across the team?
Yes. Rules based on sale or rent, property type and postcode assign enquiries to one colleague or several, round robin or by workload. Preview who would receive the next one; an appointed deputy covers absence. My, Unassigned and Team queues respect each broker’s record permissions. Colleagues see handovers immediately.
What happens if a colleague changes or deletes something by mistake?
History shows who changed what and when, including Pets. Use Ctrl+Z or restore an earlier value on a contact or deal without overwriting a colleague’s adjacent change. A deleted contact can be restored for fifteen minutes; later deletion leaves proof in the deletion log. The app tells you before an action that cannot be undone, such as an email already delivered.
How does Capitality’s AI differ from AI Studio, PropstackAI or chatbots?
Capitality’s AI colleagues, Pets, have their own roles, tools and an autonomy level you set per task. Guide and Scout are available; Doks is Alpha. L0 is the default: propose first, you approve. Every action is logged. Exposé copy is checked against property facts sentence by sentence. AI allowance is included; Pro has three times as much. AI for real estate brokers (DE).
Who is Capitality not the right fit for today?
Offices that require calendar synchronisation, a native app, commission formulas and CRM invoicing, field-level permissions or the immowelt API should check the limits carefully: onOffice or Propstack have these today; Capitality does not yet, or only as an Alpha. Assisted migration is part of Enterprise from 25 users; below that, you import yourself with a preview. Property management is a development direction, not an offered product.
Is this comparison neutral?
We are a provider ourselves. We give sources, distinguish prices from scope and state limits. Prices were reviewed on 28 October 2026; the Scout24 Group’s comparison and migration pages on 27 October 2026. Your specific offer is decisive. Report a correction.